|Support at California Graphics works daily to providing quick and accurate assistance to our users. Below, you'll find answers and information on the most common questions we receive. If you have a question or problem that isn't covered by any of these answers, check drivers pages and make sure you have the latest Bios/Drivers installed. If so, report the bug. We will begin investigating and resolving it, and may contact you for additional information.|
Q. My Glide-based games flash on my TV screen. How can I solve the problem?
A. Download the latest BIOS release from the Drivers page. If you are still experiencing problems after installing the new BIOS, follow items below:
Some games require that double buffering only be used, so they may not function correctly with this environment variable set. To clear the environment variable, restart your system or run another .bat file with "set SST96_FORCE_TRIPLE=0".
Q. Im running 1024x768 @ 72Hz, and some text looks faded and shaded. Why?
A. Some users have
reported this situation when using resolution higher than
800x600 on some monitors. California Graphics, Alliance
Semiconductors® and 3Dfx Interactive® technical people
are working to develop a fix to this issue. Our current
assessment is that this seemingly random occurance is
BIOS related. Please check our drivers page weekly, and
download the latest BIOS release once it is available.
Q. When using the TV-out feature, I cannot get my TV to show color, only black and white. Also, images quality is lower than SVGA monitor. Whats the problem?
A. #1 NTSC or PAL resolution is much lower than that of the computer, so the Windows 95 desktop doesnt look as sharp as the computers monitor -- text in particular.
#2 If the image is corrupted or b/w, make sure you have a high-quality, video-capable video cable; low-quality cables can result in distorted or poor quality video.
#3 Try to switch to composite connection, instead of the S-VHS one.
Q. Ive installed Psignosis Formula1, but it doesnt find the 3Dfx accelerator on-board. Does my 3D Emotion support the Glide?
A. Yes, but some titles
are optimized to run older versions of Glide.
Q. My 3D EMOTION doesn't run 1280x1024@16M colors. Why?
A. Current drivers only
support 32-bit rendering, and NOT 24-bit rendering. So,
4Mb frame buffer memory is not enough to generate such
images. In fact, 1280x1024x24/8/1024=3,840M and
Q. Does 3D EMOTION play MPEG or DVD videos? Do I need an external decoder?
A. 3D EMOTION plays MPEG1,
MPEG2 and DVD videos thanks to DirectVideo support. It is
also possible to plug-in an external decoder using VMI
connector on the board.
Q. I'd like to buy a Sunray VIA AGP, but someone says that Windows95 and NT4 do not support AGP capabilities. What's the truth?
A. There is no support
available for Windows NT 4 or earlier revisions with the
VIA AGP, and NT support will only be provided from VIA
for NT 5.0.